Legacy thinking and Mobile practices are increasing business risk.
The way in which people work has changed rapidly the past few years. Mobile connectivity and mobile working have put a strain on businesses ability to meet expectations. Legacy systems, legacy thinking and lack of connected engagement, employees are looking to shadow systems to deliver their needs; this is stalling productivity.
This change has been somewhat supported by organisation moving their systems to the cloud; this is delivering access to resources but it isn't providing the connections needed to engage colleagues across boundaries and systems.
The disconnection within organisations.
A disconnected organisation lives with increased risk within its business processes. These disconnections are stalling employees productivity and increasing duplicated effort. This duplicated effort can fall into many categories, but it can be as simple as:
- The need to re-enter data between systems.
- Distracting colleagues to find additional information or chasing the reason when and why something changed.
Moving beyond to data-driven connectivity.
Supporting the changes in working practises that come from mobilisation offers a great opportunity for improving connectivity through Information Technology. This connectivity goes beyond taking existing systems and just moving them to cloud infrastructure.
A spreadsheet in the cloud is just flat data with no engagement. There is no difference to what you had on your Intranet.
Connectivity from Cloud and Mobile should drive connections between colleagues based on interactions. These interactions will increase collaboration and reduce risks within business processes. You can achieve this and move beyond outdated businesses models. Doing so will deliver real-time engagement and increase productivity within your organisation.
A platform like GARNET8 Collaboration Clouds (G8CC) provides you with the foundation to support this business change. It does this by enabling the connectivity between data and people needed in the distributed and multi-channel workforce.
Delivering the connected workforce.
To get started you need to understand how assignment of value add works. This will enable you to build out a branch-styled flow with data needed to support a business process or a new IT system. Within a Business-to-Business customer facing system this information flow could be:
- A business name and company identifier.
- Associate addresses or departments with general contact details.
- Contacts assigned to each address or departments.
You can then carry on building out this structure to suit your system, business process or other specific needs.
Once you have the assignment and data structures designed you can assign people, groups or departments to this information. They could be people who will need to search for this information or may need a direct notification when information is changed.
The above is a very simple example of using association to build very agile and easily extendible systems. Using G8CC as your foundation you can use its simple reuse of data and assignment structure to build out systems that suit your needs based on a branch-styled flow. These systems become very agile and modular enabling you to easily manage change.
G8CC was built from the ground up to manage engagement and data within business processes to create a connected workforce. G8CC enables you to reduce time to value and its simple intuitive design means employees can help each other to get the most from the system.